Help Center

GENERAL FAQ

HOW DOES IT WORK

HOW CAN I GET YOUR PRODUCTS?

WHERE ARE YOU LOCATED?

WHEN ARE YOU OPEN?

WHY ARE DISCOUNTS ONLY OFFERED FOR ONLINE ORDERING?

DO YOU DELIVER?

DO YOU HAVE NUTRITIONAL INFO AVAILABLE FOR YOUR MEALS?

ARE YOUR MEALS FRESH OR FROZEN?

DO YOU MAKE DIET SPECIFIC MEALS?

HOW MANY CALORIES DO YOUR MEALS CONTAIN?

HOW DO I HEAT UP A MEAL?

CAN YOU SHARE MEALS OR DO YOU OFFER FAMILY PORTIONS?

WHERE ARE YOUR PRODUCTS MADE?

DOES YOUR MENU CHANGE?

DO YOU USE ALL NATURAL INGREDIENTS?

WHY ARE YOU DAIRY, SOY, AND GLUTEN FREE?

WHAT ARE YOU CONTAINERS MADE OF?

CAN I FREEZE MY MEALS?

HOW LONG DO THE MEALS LAST?

WHO CAN I CONTACT IF THERE IS SOMETHING WRONG WITH MY ORDER?

ORDERING + PICK UP

WHEN IS THE ORDERING DEADLINE?

WHY CAN I ONLY SELECT SUN/MON FOR PICKUP?

IS THERE A MIN ORDER AMOUNT?

DO YOU REQUIRE A SUBSCRIPTION TO ORDER?

HOW LONG DO I HAVE TO PICKUP MY ORDER?

CAN I GET A REFUND IF I FORGET TO PICKUP MY ORDER?

WHAT IS THE BENEFIT OF ORDERING ONLINE?

DO I HAVE TO BE A MEMBER TO PICK UP FROM A PARTNER LOCATION (I.E. YMCA)?

WHAT ARE THE ORDER PICK UP HOURS?

WHAT HAPPENS TO MY ORDER IF I DON'T PICK IT UP?