Hi and thank you for your (continued) support, we know you have a lot of options when it comes to food and we appreciate the opportunity to share a little of our passion with you.
Below is a very brief guide intended to help you get from ordering to your first bite.
Placing an order is as simple as:
- Go to our site www.reful.co
- Add items you'd like into your basket
- Navigate to your cart
- In cart, select your pickup location and date
- Proceed to checkout and complete checkout process (pickup address will be auto-populated)
We recommend creating an account because you will have the opportunity to reference past purchases and 1-click re-ordering that will make your weekly orders super easy.
- After ordering you will receive a confirmation email. Please make sure your contact info is accurate, we may need to use it to contact you regarding your order.
- You will not receive a notification when your order is ready. Orders are ready for pickup by a specific time per location. See Ready for Pickup Times HERE.
- You are welcome to call the pickup location to verify whether your order has arrived. See contact info HERE.
- Arrive to your pickup location after the Ready for Pickup Time and during the location's normal operating hours.
- If you don't make it on your scheduled date just let us know, but don't worry - it'll stay in our cooler until you pickup.
- Let staff know you have arrived to pickup an order.
- Sign for your pickup.